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Pick Up Orders

Managing Pick Up Orders

Overview of Pick Up Order Processes

A buyer makes a purchase from the seller store and schedules a time for same day pick up or schedule a future date and time for pickup.

The pickup order will be displayed here under the dashboard menu. 

From the Pickup tab, Today’s pickup will be displayed by default.

You can view all pickup orders by clicking on All. This will show all pickup orders including the ones for future date.


How to Filter Views of the Pickup Orders page

Click on the More Options icon and select Filter Options

From the Filter Options popup box, you can filter the view of the pickup orders by its:

  • Order date from and date to
  • Pickup date from and date to
  • And Pickup Order Status

Checking the Archived checkbox will display all of your completed pickup orders


How to view and update the items for a Pickup Order

Under the Action column, click on the More Actions Icon and select View Order

From the View Pickup Order popup form, all items for the orders will be displayed with a default delivery status of ‘Pending’.

Once the item has been packed or issued to the customer, click on the Pending button to update the Status from Pending to Done. This popup could be used a packing list.

Alternatively clicking on the Mark As Complete button at the top left will automatically update all the items from Pending status to Done status and close the popup.


Updating the Pickup Order Status

Depending on your business process, you decide how and when to use the various statuses as required by your business.

Ordered – Use the Order status for new pickup orders

Preparing – Use the Prepare status when you are preparing the order. This process may be ordering stock required to fulfill the order.

Delivering – Use the Delivering status when the order is ready to be picked up

Completed – Use the Complete status, when your order has been completely fulfilled.


Need more help?

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